Abby is the Client Experience & Operations Manager at Kraus Travel Studio based in Scottsdale, AZ. With a background in account management within the food industry and sales in the health and fitness space, she brings a client-first mindset, thoughtful attention to detail, and a passion for creating seamless experiences.

Inspired by the incredible journeys she saw others take around the world, she now specializes in curating personalized trips centered around exceptional food, wellness, and off-the-beaten-path discovery. Known for her efficiency, creativity, and highly tailored approach, she designs travel experiences that feel effortless, elevated, and unforgettable.

When she’s not planning the next great escape, she’s spending time with her German Shepherd, Cosmo, enjoying the Arizona sunshine, working out or out country swing dancing.

After 15 years in advertising sales, building strong client relationships and delivering tailored solutions, Natalie transitioned into a role that combines her professional strengths with her personal passion: travel.

Throughout Natalie’s sales career, she has thrived on understanding what clients truly need, crafting the right strategies, and delivering service that builds long-term trust. Now, as a travel advisor, Natalie brings that same commitment—offering personalized, seamless travel experiences backed by deep industry insight and genuine enthusiasm.

Whether it’s a dream vacation, a corporate retreat, or a last-minute getaway, Natalie will bring the perfect mix of service, sales expertise, and real-world travel knowledge to make every trip unforgettable.

Let’s plan something extraordinary.

Nicole Glass is a Luxury Travel Advisor at Kraus Travel Studio and a mom of three, with an unwavering love for exceptional hotels, unforgettable meals, and authentic experiences. Her passion for travel began while studying abroad in Florence, where she spent a semester exploring Europe’s most inspiring cities, discovering her love of culture, food, and beautiful places along the way.

Today, Nicole brings that same curiosity and appreciation for design, cuisine, and connection to every trip she plans. She believes the right hotel can define a journey and often chooses destinations for their standout stays and culinary scenes. With a deep understanding of what travelers crave- comfort, connection, and a touch of indulgence- Nicole crafts bespoke itineraries that make every journey as seamless as it is inspiring.

With 12 years of experience in high-level marketing and PR, and a lifelong connection to the restaurant and food distribution world, Giovanna brings impeccable taste, cultural curiosity, and a keen eye for beauty to every itinerary she creates for her clients. A proud 100 percent Italian and devoted mom, she leads with heart and a love for extraordinary food, meaningful travel, and design that balances luxury with ease. Above all, Giovanna is driven by connection—crafting journeys that deepen relationships, inspire wonder, and create memories that last long after the trip ends.

Hannah is a seasoned travel professional who specializes in designing trips to all Disney theme parks and resorts, Disney cruises and Universal Studios. Hannah draws upon her vast industry knowledge and personal experience of traveling with three young children to provide each of her clients with a comprehensive and completely customized travel plan. Her services range from hotel and theme park bookings, dining reservations, airport transfers, stroller reservations, guiding clients through Disney’s ever-changing technology and policies and everything in between. Hannah’s unique angle to approaching Disney and Universal vacations aims to maximize each client’s time spent in theme parks and minimize the stress. Prior to joining Kraus Travel Studio, Hannah was a Disney and Universal concierge travel planner at an agency in Chicago.

Raised in Kansas City and having spent her adult life between New York City and Los Angeles, Jessie has always been driven by a love of discovery and a desire to experience the world beyond her own backyard.

After beginning her career in New York’s fashion industry and later building her own global textile business, she found her true calling in travel which combines her passion for people, design, and meaningful experiences. Her love of travel began in her early twenties and has taken her from the most historical cities around the world to remote eco lodges tucked away in the rainforest, but her greatest joy comes from exploring the world alongside her three young children and watching their own love of discovery unfold.

With firsthand experience spanning luxury hotels, boutique properties, private villas, and eco-lodges, Jessie understands that no two travelers are alike. She specializes in creating highly personalized journeys that reflect each client’s unique travel style, interests, and priorities.

Ilissa is a Luxury Travel Advisor who has a passion for finding exceptional places to stay, hidden gems, and incredible culinary experiences that can make a destination. Having been fortunate enough to live out her passion for travel throughout her life, she turned her favorite conversations into her everyday reality. As a parent of two, she also knows firsthand how to balance the desire for elevated luxury with stress-free family travel.

With 14 years of previous experience managing business operations and vendor relations, Ilissa brings a unique background to trip planning. She combines a knack for details with a taste for luxury, making the planning process seamless and effortless. Driven by connection and a high standard of customer service, she handles every single detail behind the scenes so you can simply step into the journey and focus on making incredible memories. She looks forward to bringing your next incredible trip to life.

Lizzy is a Los Angeles–based Luxury Travel Advisor with a lifelong passion for exploring the world. Having traveled throughout Europe, Africa, Mexico, and more, she has developed a deep appreciation for the cultures, exceptional hotels, and unforgettable experiences that make every destination unique. With a background in marketing and building lasting client relationships, Lizzy takes a thoughtful, personalized approach to planning memorable vacations from start to finish.